Uniq Melbourne operates as an online-only store. By placing an order through our website, you agree to the following terms and conditions. Please read them carefully before purchasing.

• All orders are subject to availability and confirmation.
• We process and ship orders within 1 to 8 business days from the date of purchase.
• You will receive a confirmation email with tracking details once your order has been dispatched.

• We currently ship within Australia only.
• hipping fees are calculated at checkout based on your location and the selected delivery option.
• Uniq Melbourne is not responsible for delays caused by external courier services or incorrect delivery information provided by the customer.

• We accept returns within 14 days of delivery.
• Items must be unused, in original condition, and with all tags attached.
• To initiate a return, please contact us via our online portal or customer support.
• Returns cannot be made or processed in any physical store.

Depending on the situation, we may offer:

• A refund to your original payment method,
• A replacement or exchange, or
• Store credit.

Under Australian Consumer Law, customers are entitled to a replacement or refund if a product is faulty, not as described, or fails to meet acceptable quality standards.

If you believe you have received a faulty or incorrect item, please contact us immediately with photographic evidence, and we will assist you accordingly.

We accept the following payment methods:

Credit Card, PayPal, Apple Pay, Google Pay, and UnionPay.

All transactions are processed securely, and we do not store your payment details.

Uniq Melbourne is committed to protecting your privacy.

We collect your personal information (such as name, address, and email) solely for order processing, communication, and customer service.

We may use cookies and analytics tools to improve your experience on our website.

Your data will never be sold or shared with third parties, except as required for fulfilment or where legally obligated.

For more information, please visit our Privacy Policy page.

To the extent permitted by law, Uniq Melbourne will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

Uniq Melbourne reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with the effective date noted above.

If you have any questions about our Terms & Conditions, returns, or privacy practices, please contact us via our customer support page.

www.UniqMelbourne.com is an online-only store.

All purchases made through our website are processed and fulfilled exclusively online. We do not operate a physical retail location where orders can be collected, returned, or exchanged.

As an online retailer, all returns must be processed through our online returns portal. Items purchased from Uniq Melbourne cannot be returned or exchanged in any physical store.

We are committed to complying with the Australian Consumer Law, which provides consumer guarantees for goods and services. If an item is faulty, not as described, or does not meet acceptable quality, you are entitled to a remedy in line with your consumer rights. However, all return requests must still be lodged and handled via our online system.

For full details on how to return your item, please visit our Returns & Exchanges page or contact our customer service team.

We appreciate your understanding and thank you for shopping with Uniq Melbourne.